Tag Archives: Conventions

The Invincible QWERTY

My old friend and Usability Friction reader Omar Ikram sent me a link to 3 Ways the iPad Could Kill Qwerty. It’s an interesting read. But I can’t help thinking the author has got the wrong end of the stick. I think whist we are using our fingers to type, QWERTY is here to stay.
The [...]

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Call to Action vs Mental Models

After reading John Gruber’s post An Ode to DiskWarrior, SuperDuper, and Dropbox over at Daring Fireball, I decided to give Dropbox a go.
So I went over to their site for a look:

Nice and clean looking. I watched the video and was sold – sign me up! But, this is where the trouble started. The service [...]

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Why We Test

The 2 buttons in the above picture are for a toilet flush. One button does a big flush using lots of water; the other does a smaller flush using less. Using a small flush when that’s all that is needed avoids wasting water and that’s a good thing.
As you can see the 2 buttons are [...]

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The Importance of Conventions

Conventions are important. They emerge as the ‘way things are done’. As such, when we see a control on a device, we apply our previous knowledge of similar systems and make assumptions about what will happen when the control is activated. The more experience you have in a particular field, the more conventions you know. [...]

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iPlayer on Virgin Media Cable

Usability Friction reader Nick Wright emailed this week to tell me about the frustrating design of the BBC iPlayer on his Virgin Media Cable TV set top box.
The Virgin set top box has a common look and feel throughout the user interface which makes the system feel nice and unified. However, the BBC decided that [...]

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