Tag Archives: Conventions

The Importance of Conventions

Conventions are important. They emerge as the ‘way things are done’. As such, when we see a control on a device, we apply our previous knowledge of similar systems and make assumptions about what will happen when the control is activated. The more experience you have in a particular field, the more conventions you know. [...]

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iPlayer on Virgin Media Cable

Usability Friction reader Nick Wright emailed this week to tell me about the frustrating design of the BBC iPlayer on his Virgin Media Cable TV set top box.
The Virgin set top box has a common look and feel throughout the user interface which makes the system feel nice and unified. However, the BBC decided that [...]

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